Payment & Billing Policy – Fortunata Gallery

.fg-cart-icon{
color:#c9a14a;
font-size:14px;
line-height:1;
}

.fg-cart-count{
background:#c9a14a;
color:#111;
padding:1px 5px;
border-radius:20px;
font-size:11px;
font-weight:700;
min-width:18px;
text-align:center;
}

.fg-cart-capsule-global:hover{
background:#c9a14a;
}

.fg-cart-capsule-global:hover .fg-cart-icon{
color:#0c1b33;
}

.fg-cart-capsule-global:hover .fg-cart-count{
background:#0c1b33;
color:#fff;
}

@media (max-width:768px){
.fg-cart-capsule-global{
right:14px;
top:95px;
padding:5px 9px;
}
}
</style>

function setCount(val){
if(!val || isNaN(val)) return;
countEl.textContent = val;
}

var selectors = [
'.cart-contents-count',
'.cart-contents .count',
'.ct-header-cart .ct-quantity',
'.ct-header-cart .ct-badge',
'.site-header-cart .count',
'.widget_shopping_cart .count'
];

for (var i = 0; i < selectors.length; i++) {
var found = document.querySelector(selectors[i]);
if (found) {
var txt = (found.textContent || '').replace(/\D/g,'');
if (txt) {
setCount(txt);
return;
}
}
}

var cartTableQty = document.querySelectorAll('.woocommerce-cart-form .qty');
if (cartTableQty.length) {
var total = 0;
cartTableQty.forEach(function(input){
total += parseInt(input.value || 0, 10);
});
setCount(total);
}
});
</script>

.fg-cart-icon{
color:#c9a14a;
font-size:14px;
line-height:1;
}

.fg-cart-count{
background:#c9a14a;
color:#111;
padding:1px 5px;
border-radius:20px;
font-size:11px;
font-weight:700;
min-width:18px;
text-align:center;
}

.fg-cart-capsule-global:hover{
background:#c9a14a;
}

.fg-cart-capsule-global:hover .fg-cart-icon{
color:#0c1b33;
}

.fg-cart-capsule-global:hover .fg-cart-count{
background:#0c1b33;
color:#fff;
}

@media (max-width:768px){
.fg-cart-capsule-global{
right:14px;
top:95px;
padding:5px 9px;
}
}
</style>

function setCount(val){
if(!val || isNaN(val)) return;
countEl.textContent = val;
}

var selectors = [
'.cart-contents-count',
'.cart-contents .count',
'.ct-header-cart .ct-quantity',
'.ct-header-cart .ct-badge',
'.site-header-cart .count',
'.widget_shopping_cart .count'
];

Payment & Billing Policy
This page outlines the official payment and billing procedures for all purchases made through Fortunata Gallery.
Customers are encouraged to review this information carefully before completing any transaction.
Accepted Payment Methods
Fortunata Gallery currently accepts payments through the following channels:
Bank Transfer
Direct bank transfers may be available for selected orders or corporate purchases.
Digital Payment Platforms
Depending on the platform used (website or marketplace), customers may complete payments through the supported digital payment gateways.
Marketplace Payment Systems
Orders placed through our official marketplace stores follow the payment procedures provided by the respective platform.
Currency
For international transactions, product pricing may be presented in:
USD • SGD • AUD
For domestic customers within Indonesia, payments may be processed in:
IDR (Indonesian Rupiah)
Currency availability may vary depending on the platform where the purchase is made.
Billing Information
Customers are responsible for providing accurate billing information during the checkout process.
This includes:

Full name
Valid contact information
Complete billing address
Incorrect billing information may result in order delays or payment verification issues.
Payment Confirmation
Orders will be processed only after payment confirmation has been successfully received.
For bank transfers, customers may be required to submit a payment confirmation or proof of transfer through the designated contact channel.
Processing time may vary depending on the payment method used.
Pricing Accuracy
While we strive to maintain accurate product pricing, Fortunata Gallery reserves the right to correct any pricing errors that may occur due to technical issues, system updates, or human error.
If such a situation occurs, customers will be notified before the order is finalized.
Fraud Prevention
To protect both customers and the business, Fortunata Gallery may perform verification procedures for transactions that appear unusual or require additional confirmation.
Orders suspected of fraudulent activity may be delayed, cancelled, or subject to further verification.
Payment Disputes
If a customer believes that a billing error or payment issue has occurred, they are encouraged to contact Fortunata Gallery as soon as possible.
Please include the following information when submitting a payment inquiry:
Order number
Payment method used
Date of transaction
Proof of payment (if applicable)
Description of the issue
Our team will review the matter and provide clarification or assistance where necessary.
Taxes and Duties
For international shipments, orders may be subject to local taxes, customs duties, or import fees depending on the regulations of the destination country.
These charges are determined by the customs authorities of the receiving country and are not included in the product price unless otherwise stated.
Customers are responsible for any applicable taxes or duties required by their local regulations.
Order Cancellation Due to Payment Issues
Fortunata Gallery reserves the right to cancel or delay an order if:
Payment has not been completed within the required timeframe
Payment verification cannot be confirmed
The transaction appears suspicious or inconsistent
Billing information provided is incomplete or inaccurate
If additional verification is required, customers may be contacted before any cancellation decision is made.
Policy Updates
Fortunata Gallery may update or revise this Payment & Billing Policy periodically to reflect operational updates, system improvements, or regulatory requirements.
The latest version of this policy will always be available on this website.
Customers are encouraged to review this page regularly for any updates.
Contact
For payment-related inquiries, customers may contact our support team through the Support Center available on this website.
Email: supportcenter@fortunatagallery.com
Our team will review your request and respond as soon as possible.